We provide industry-leading customer contact solutions for SaaS companies and startups

A customer contact Firm Trusted By The World's Most Innovative Companies

Sage Outsource Solutions is a boutique customer contact firm with a focus on SaaS companies. Our family-owned operation takes great pride in fostering outstanding customer relationships that increases lifetime customer value.

 

Our experienced, 100% U.S-based, multilingual  team offers the comprehensive, powerful support you need to exceed customer expectations and grow your business.

100%

BASED IN THE USA

10MM+

interactions handled

18

YEARS IN BUSINESS

Customer Contact Solutions

Our staff will handle the tasks that limit you from focusing on your core business. Enjoy peace of mind knowing your customers are in the very best hands. 

experienced team

Customer Service

No matter what type of SaaS solution you provide, your customers can reach us any time to make a payment, review their bill or make changes to their account. 

prospective customers

Sales

The goal of our sales solution is to educate prospective customers about your offerings, close deals, and increase your customer base. Our team will discover each prospect’s unique needs and guide them.

solutions-oriented experts

Technical Support

Regardless of how elegant your SaaS solution is, customers need technical support. Our team helps your customers troubleshoot and resolve any issues, including new features, updates, and upgrades. 

GREAT FEEDBACK

Voice of Customer

We don’t just hear your customers, we listen.  The Sage team provides valuable input from your customers, and relays it quickly, so your team knows what they need to do to improve customer experience.  Sages VOC programs will help keep happy customers and save unhappy ones.

Why Choose Sage

By enlisting our services, you gain an industry-leading partner who will serve as an extension of your brand and ensure your customers receive the timely, professional care they need and deserve.

 

We free up your time and energy so you can focus on improving your products, managing operations, and increasing your bottom line. In addition, we could save you a significant amount of money on overhead, labor, infrastructure, and equipment.

 

Lastly, if your exit strategy is an acquisition or IPO, you can count on us to keep your overhead and headcount down so you can keep more of your hard-earned proceeds.

Customized Solutions

From the discovery phase to launch, we’ll take the time to fully understand your business, products, processes and procedures. You can count on us to design a customized plan that’s ideal for your unique needs and goals.

Focus on Customer Satisfaction

We know what it takes to provide first-class customer care that delights your customers and develops them into raving fans.

State-of-the-Art Technologies

Our team uses the most advanced tools and technologies to scale to your needs, take care of your customers, and uncover the optimal solutions as quickly as possible.

Relied On And Beloved By Our Clients

The solutions-oriented team at SAGE is made up of experts who are passionate, hard-working individuals from all walks of life. We specialize in building innovative customer contact solutions for SaaS companies and start-ups, delivering a consistent, high quality experience every time. The proof is in the pudding, see for yourself.

What’s New At SAGE

Here at Sage Outsource Solutions things move pretty fast, here’s some of the latest.

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